Please allow a production time of 5-10 business days.
Customization Policy:
Each personalized item is specifically made to the clients specifications, all customized products are final sale and cannot be returned, exchanged, or refunded. The exception of this is if your item arrives damaged or contains a typo or manufacturing error on our part. In this case you can contact us within 48 hours of delivery with photographic proof. We will arrange a replacement at no additional cost.
We produce custom items exactly as you enter them. It’s the client’s responsibility to double-check all spelling, grammar, dates, and color selections before placing your order. We are not responsible for errors resulting from incorrect information provided by the customer.
Due to the customized nature of the products, our order fulfillment process begins immediately upon purchase. Once an order is placed, it cannot be modified, changed, or canceled for any reason. All production times are stated on all platforms for the client to make an informed decision before ordering.
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